A: You can use the trial version free, there is no major difference in function between the trial and the full version, except a watermark of Evaluation Copy on the converted video and a 5-minute length limitation on converting audio files.
Q: What service is available for a registered user?
A: As a registered user, you will get the following after service:
Free and lifetime upgrade.
Technical support via email, offering troubleshoot for free.
Q: What happens after I send in the order?
A: Normally, you will receive your registration information within 24 hours after sending the online order form. If you do not receive your registration information within 24 hours, or you have lost the registration email, please contact us by email support@acrowsoft.com We will be glad to help you.
Q: Is online order secure or any other guarantee about user's money?
A: You can use the trial version free, but trial version is limited function, and we need food for living, so we do need your support.
Q: How can I upgrade my program?
A: Our program can auto upgrade whenever a newer version is detected. Usually, when a new version is released, the program will automatically detect it and you will get a notification widow to ask you whether upgrade the current version to the latest one. If you would like to, with only a few clicks, you can easily upgrade it to the latest version with more optimization.
Q: I enter the registration code, and was told invalid.
A: Please make sure the following points:
There is no space in the beginning or at the end of the code; otherwise the code is recognized as an invalid code.
The current version installed is the retail version. If the current version is a trial version, please download the retail version from the download link we offered after your purchase. If the current version is the retail version, please inform us with your Order No. and your registered email address for the purchase via support@acrowsoft.com